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Frequently Asked Questions
Everything you need to know about QueenB Cleaning services.
How much does a regular cleaning service cost?
Every home is different, so we provide custom quotes based on your specific needs, size of the property, and how often you'd like us to visit. Get in touch for a free, no-obligation quote — we typically respond within 24 hours.
Do you guarantee getting my bond back?
We deliver best-in-class end of lease cleans to give you the best chance of getting your full deposit back. We'll work with you to ensure your property meets all the requirements for your real estate agent's final inspection.
Are your cleaning products safe for pets and children?
Absolutely. We're pet-friendly and family-focused. We use safe, effective products and are happy to use eco-friendly options upon request. Just let us know when you book.
How do I book a cleaning service?
Simply fill out the quote form on our website or give us a call on 0414 616 079. We'll get back to you within 24 hours to discuss your needs and schedule a convenient time.
What areas do you service?
We service South Sydney, Sutherland Shire, Wollongong, Glenfield, Casula, Cronulla, Caringbah and surrounding suburbs. Get in touch if you're not sure if we cover your area.
Do I need to be home during the clean?
Not at all! Many of our clients provide us with a key or access code. We're a trusted team — Ali and her small team of cleaners treat your home like it's their own.
What payment methods do you accept?
We accept bank transfer and cash. Payment is due after the clean is completed to your satisfaction.
Can I get a one-off clean or is it only recurring?
We do both! Whether you need a one-off deep clean, end of lease clean, or regular weekly/fortnightly maintenance — we've got you covered.
How long does a typical regular clean take?
A standard regular clean for a typical 3-bedroom home takes about 2-3 hours. Deep cleans and end of lease cleans take longer depending on the condition of the property.
What if I'm not happy with the clean?
Your satisfaction is our priority. If something isn't right, let us know within 24 hours and we'll make it right — no questions asked.
Still Have Questions?
We're here to help. Get in touch and we'll get back to you within 24 hours.
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